Privacy Policy

Susan Kay collects basic personal data about you.

For the purpose of contacting you about your counselling sessions, I collect:

Your name

Your address

Your phone number

Your next of kin

Your email address

I am registered as the Data Controller for my business with the Information Commissioners Office (ICO) and take the protection of your data very seriously. I store your contact details on my electronic devices which are password protected. It is a requirement of my insurance that all personal data and notes are retained for a period of 7 years, after which they are destroyed. You have a right at any time to ask what information I hold on you.

If you feel there has been a breach of your data and wish to raise a complaint you can contact me directly in the first instance.

If my responses are not acceptable to you, you can contact the Information Commissioners Office at or on 0303 123 11 13.

A full copy of the Privacy Policy is available on request.


In the event of my death or incapacitation through illness, a nominated person will receive the name and contact details of my current clients. The nominated person will contact my clients to inform them of my situation.

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